About this Opportunity!
Family Services Coordinator - (Licensed Preschool & Camps)
(Full Time, Exempt)
Salary: $47,000 - $55,638 per year
Applications will be continually reviewed.
Employee Benefits & Perks at South Suburban
- Comprehensive Medical, Dental and Vision package
- Medical and Dependent Care Flexible Spending Accounts
- Retirement packages with employer contribution/match
- Free Employee Assistance Program
- Paid time off including vacation time, sick leave, personal leave
- District paid life insurance and long term disability
- FREE use of District fitness centers and swimming pools
- Discounts on recreation classes and golf
- Opportunities for training and promotion from within
- To view a complete listing of the District’s most current benefit
package, please visit http://careers.ssprd.org
Under the Family Services Manager, this position is responsible for
the oversight and implementation of safe and enjoyable preschool and
school-aged programs at the assigned location(s). The Family Services
Coordinator plans, supervises, and promotes a variety of preschool and
school-aged programs such as licensed day-camps, year-round preschool,
holiday break programs and special events. Responsible to ensure
compliance and maintenance of appropriate certifications and
licensures as required by the State and Department of Human Services.
- Oversees year-round, child-care programming and special events
with a strong focus on child safety, program curriculum, customer
service and staff productivity to ensure high quality program
offerings and positive customer experiences.
- Ensure all licenses, certifications, staff and participant files,
and inspections are up to date and on file, in compliance with all
applicable laws and regulatory agencies such as Colorado Department
of Human Services, TriCounty Health, local Fire Departments, and the
Americans with Disabilities Act.
- Serve as program staff including, but not limited to Camp
Director, Preschool Director and instructor based on current
- Responsible for hiring, training, scheduling, counseling and
performance evaluations for all staff. Review and approve bi-weekly
timesheets and work directly with payroll to resolve any pay issues.
- Develop and maintain positive relationships with communities and
families. Create a welcoming and responsive culture. Remain visible
and regularly interact with participants, special groups, and
members of the public.
- Provide superior customer service, resolves complaints and
responds to inquiries in a timely manner. Keep records as needed.
- Respond to program related emergencies such as evacuations,
medical emergencies, suspicious behavior, etc. Includes performing
first aid as trained, completing incident and accident reports, and
following up accordingly to district and state procedures in a
timely manner. Correct or inform supervisor of any hazards; complete
routine walkthroughs of program areas.
- Enforce high operation and risk management standards through
combination of staff training, adequate procedures, enforcement and
- Maintain a high level of communication through effective in-person
and written methods for both internal and external customers.
- Plans and supervises program curriculum, field-trips, games,
crafts, creates snack/meal menus, and purchases food and supplies.
Regularly evaluate and update as needed.
- Builds healthy relationships with children by actively engaging
with them, relating to them positively, and responding to their
unique needs and interests.
- Utilize and train staff in positive techniques to support and
guide behavior and promote respectful and cooperative interactions
- Ensure all required participant paperwork is complete and on file
such as enrollment forms, payment, policy manuals and
acknowledgements, medication forms, emergency forms, and others as necessary.
- Conduct staff meetings to provide and gather information, answer
questions and respond to complaints and concerns, both internally
and externally. Review program rules with teams and resolve any
disputes in a timely manner.
- Work cooperatively with all District staff and support various
programs and locations by assisting as needed. Collaborate with
supervisors of the other licensed child care programs across the
District to ensure the best and most consistent practices.
- Generate and maintain various reports, including, but not limited
to attendance tracking, program reports and weekly reports utilizing
a variety of software programs.
- In conjunction with the Family Services Manager, develop and
monitor program budgets and stay within approved budgets.
- Assist with the development, implementation, and tracking of a
marketing strategy; notifying the public of District events. Promote
programs through various means.
- Prepare registration materials for program including class
creation in registration software. Encourage participants to
register for future sessions and programs.
- Plan and organize special events. May include oversight of
volunteers, soliciting vendors, partners and donations.
- Keep abreast of Center and District programs, schedules, systems
and policies and procedures to effectively share information with
customers and staff.
- Attend and participate in professional group meetings; stay
abreast of new trends and innovations in the field of recreational services.
- Attend facility, department and district meetings and trainings,
as well as may serve on a variety of District wide committees.
- Attend and participate in staff meetings, trainings, and orientations.
- Attend work on a regular, reliable and punctual basis.
This job description should not be construed to imply that these
requirements are the exclusive duties of the position. Incumbents
may be required to follow any other instructions, and to perform any
other related duties, as may be required.
Education and/or Experience:
- Must be at least twenty-one (21) years of age and have a Bachelor
Degree in Recreation or Child Care Management, Early Childhood
Education, or related field from a Regionally Accredited College or University.
- Minimum (3) three years of satisfactory and verifiable experience,
since attaining the age of eighteen (18), in the care and
supervision of four (4) or more children.
- Strong working knowledge in licensed preschool and school-age
programming also required.
- One year of experience in a supervisory capacity.
- A combination of experience and education may be considered.
Licenses, Certifications, and Other Requirements:
- Must meet appropriate Large Childcare Center Director
requirements/qualifications and provide all documentation as
required by the State of Colorado’s Department of Human Services
within 30 days of hire.
- Current certifications in CPR, First Aid, Universal Precautions
and Medical Administration or the ability to obtain such
certifications within 30 days of hire.
- Satisfactory criminal background check including Colorado Bureau
of Investigations and TRAILS/Central Registry criminal record review
as required by the Colorado Department of Social Services within
five (5) working days of employment.
- Must possess a valid Colorado Driver License or have the ability
to obtain upon hire and maintain an acceptable driving record.
Necessary Knowledge, Skills and Abilities:
- Knowledge of planning and organization of childcare programming;
recreation and its application; safety and emergency first-aid
procedures; program management; customer service principles; and
- The ability to successfully; establish and maintain safe
environments for children; perform first aid and/or CPR in an
emergency situation; work evenings and weekends; work productively
without supervision within established organizational policies and
procedures; provide superior customer service and resolve customer
complaints and escalated problems; and effectively manage employees
- Skilled in: lifesaving procedures and instruction; recruiting,
supervising, training, evaluating and motivating employees.
- Must be highly motivated and take direction well with excellent
interpersonal and communication skills, both written and verbally.
- Ability to work independently and with a team in a fast-paced and
high volume environment with emphasis on accuracy and timeliness.
- Ability to provide outstanding customer service and get along with
coworkers, patrons, and supervisors and interact with employees and
vendors in a professional manner.
Our mission is to foster healthy living through stewardship of the
environment, parks, trails, and open space by providing recreational
services and programs.
We serve residents in Bow Mar, Columbine Valley, Centennial west of
I-25, Littleton, Lone Tree and Sheridan and unincorporated portions of
Douglas, Jefferson and Arapahoe counties. We operate four full-service
recreation centers, golf courses, outdoor pools and restaurants, two
ice centers and miniature golf courses, and a BMX track, a sports
dome, batting cages, an entertainment center, a hotel and a nature
center. In addition, we maintain nearly 3,800 acres of developed and
open space land, including 119 multi-purpose athletic fields, more
than 100 parks, nearly 80 miles of trails, 60 playgrounds, 56 tennis
courts, and the 880-acre South Platte Park.