About this Opportunity!
Full Time, Exempt
$48,805 to $57,279
Under the supervision of the Aquatics Manager, this position oversees
all Aquatics programs and operations at assigned indoor and/or outdoor
pool(s). The Aquatics Coordinator is responsible for maintaining safe
environments for staff and customers, administering lifeguard
training, providing instructional learn-to-swim lessons, hiring staff,
maintaining staff schedules, coordinating facility rentals, special
events, parties, concessions operations, pool maintenance, and budget
planning and reporting.
- Oversees pool facilities, operations, and programming with a
strong focus on safety, customer satisfaction, staff productivity,
facility maintenance and cleanliness.
- Organizes and conducts lifeguard and swim instructor staff
meetings, in-service trainings, emergency drills, and facility
walk-throughs on a regular basis.
- Tracks status of all required staff certifications.
- Resolves issues pertaining to changing staffing needs, equipment
maintenance and repairs, and/or other urgent needs at assigned pool
facilities. This may also occur before or after the pool's regular
hours of operation.
- Functions as lifeguard or head-lifeguard and conducts swim lessons
and instruction as needed.
- Trains and orients new staff members to the District's Aquatics
programs and pool environment(s) including an emphasis on safety;
opening and closing procedures; proper storage of equipment and
supplies; and general pool rules.
- Performs scheduling and onsite supervision of staff for all
assigned pool facility activities such as lifeguarding, group swim
lessons, private swim lessons, facility rentals, special events,
parties, and programs.
- Remains actively visible and engaged with staff and customers in
the facility during open hours of operation. Evening and weekend
working hours are required on a regular basis.
- Reviews and approves employee biweekly timesheets. Works with
Payroll Department to resolve any compensation issues.
- Oversees collection and handling of all monies for programs and
activities and ensures that monies are collected and handled
according to District policy. Maintains all financial records and
- Assist with the preparation and monitoring of the budget, manage
revenues and expenditures and prepare financial reports. Prepare
purchase orders, RFP’s, and invoice requests. Collect and record
payments/fees for programs and outstanding balances. Prepare short
and long-range revenue/expenditure projections, check revenue
streams through POS etc. Develop and recommend program related
costs, fees, and locations.
- Assists with the development, implementation, and tracking of a
marketing strategy; notifying the public of District events. Works
with Communications staff to promote community awareness of pool
facility activities and special events and evaluates customer satisfaction.
- Develop and maintain relationships with District employees,
vendors, various outside users groups and associations to coordinate
their programs, tournaments, special events and league play.
- Completes all daily maintenance, incident/accident reports, and
inventory logs according to District procedures in a timely manner.
- Provide a variety of general information to the public regarding
parks and recreation operations and programs; respond to questions
and resolve complaints as needed.
- Recognize emergency and dangerous situations by reacting quickly
and calmly; administer first aid as needed. Completes
- Maintains proper pool chemical levels at all times in compliance
with local, state, and national standards and keeps accurate records
of chemical readings.
- Responsible for purchasing pool supplies and equipment as needed
and keeps accurate inventories.
- Works closely with maintenance and custodial personnel to ensure
safety, proper pool operations and overall cleanliness.
- Continuously evaluates pool facilities and makes recommendations
for improvements to the efficiency and effectiveness of
communication, service delivery, expanding opportunities, and
- Attend and participate in professional group meetings; stay
abreast of new trends and innovations in the field of aquatics
- This position typically works five days a week including one day
of each weekend and off one adjacent weekday. On-call shifts are
rotated between this position and other full time staff in the district.
- Attend and participate in staff meetings, trainings, and orientations.
- Attend work on a regular, reliable and punctual basis.
- Hires, trains, schedules, supervises and evaluates assigned staff;
provides or coordinates staff training; works with employees to
correct deficiencies and provide disciplinary action when appropriate.
- Observe necessary precautions to assure general public safety;
inspect facilities for safety and maintenance needs by conducting
facility walk-throughs on an on-going systematic basis and report
This job description should not be construed to imply that these
requirements are the exclusive duties of the position. Incumbents
may be required to follow any other instructions, and to perform any
other related duties, as may be required.
Education and/or Experience:
- Two (2) years of vocational or trade school training in a
Recreation Program field. A Bachelor's Degree in Recreation
Management, or a closely related field preferred.
- Two (2) years related Aquatics and Recreation service experience
and customer service.
- One (1) year of experience in a supervisory or lead capacity.
- A combination of experience and education may be considered.
Licenses, Certifications, and Other Requirements:
- Certified Pool Operator (CPO)/Aquatic Facility Operator (AFO), Red
Cross Life Guard Instructor (LGI) or Water Safety Instructor (WSI)
with ability to obtain within 90 days of hire.
- Lifeguard/First Aid/CPR/AED required upon hire.
- Any additional related certifications.
- Must possess a valid Colorado Driver License or the ability to
obtain upon hire and maintain an acceptable driving record.
Necessary Knowledge, Skills and Abilities:
- Knowledge of the general philosophy of Aquatics and Recreation and
its application; facility operations management; safety and
emergency first-aid procedures; customer service principles;
establishing and maintaining healthy pool water; pump and filtration
operations and chemical feeding equipment.
- Knowledge of the planning and organization of aquatics instruction
and water safety programs.
- Knowledge of budget planning and management.
- Skills in swimming, lifeguarding and lifesaving procedures and
instruction and water safety programs.
- Skills in recruiting, training, supervising, evaluating,
- The ability to successfully establish and maintain safe and fun
- Ability to resolve customer complaints and escalated problems.
- Ability to effectively handle cash-flow and daily cash reports
with accuracy and proper handling in adherence to established procedures.
- Ability to safely extricate people from a pool who vary in weight,
with or without assistance, at any time.
- Ability to react effectively to all potential mental, physical,
and stressful situations inherent to the duties of a First
Responder; hear noises either naturally or with electronic auditory
assistance equivalent to that of normal conversation up to 30 meters
away. Must have 20/20 vision or 20/20 vision corrected by eyeglasses
or contact lenses.
- Must be highly motivated and take direction well with excellent
interpersonal and communication skills, both written and verbally.
- Ability to work independently and with a team in a fast-paced and
high volume environment with emphasis on accuracy and timeliness.
- Ability to provide outstanding customer service and get along with
coworkers, patrons, and supervisors and interact with employees and
vendors in a professional manner.
Material and Equipment Used
To successfully perform the required job duties, this position
regularly uses a phone, computer, cash register, credit-card machine,
calculator, printer, fax and other common office equipment. This
position also regularly uses and operates first-aid supplies and
equipment, pump and filtration equipment, chemical feeding equipment,
various pool chemicals, circulation and chlorination equipment, and
simple hand-tools. This position may need to drive a personal vehicle
to various District facilities.
This position requires work in a variety of settings including
working outdoors subject to variable weather conditions, ecosystems,
and landscape. May regularly be in water. Pool facility environments
can be loud, wet, humid, and have extreme temperature variations. May
also work in a comfortable office subject to interruptions and
Stand, walk, swim, sit, handle and operate objects and equipment,
reach outward and above shoulder and carry, pull, push or lift up to
25 lbs. May occasionally climb, crawl, squat, kneel and lift up to 50
lbs. and carry, pull, push or lift 75 lbs. or more with or without
assistance. The employee must be able to see close up and at a
distance with vision acuity and the ability to adjust focus allowing a
broad field of vision. The employee must communicate clearly and
effectively, must understand and be understood.
This list is not all-inclusive and represents examples of the work
environment and physical demands.
We’ve Got You Covered!
South Suburban pays:
- 90% of the employee-only medical insurance cost
- 68% of dental & vision insurance cost
- 100% short-term & long-term disability cost
- 100% life and accidental death & dismemberment insurance cost
South Suburban offers:
- FSA options for additional medical expenses
Happy Employees Are the Best Employees
- South Suburban provides an employee assistance program at no cost
that includes: counseling, financial planning, legal assistance, and
- Our Employee Wellness Program gives covered staff the ability to
reduce their medical premium by $360 annually
Take Time Away to Do What You Enjoy
- 10 paid holidays per year
- 4 personal days per year
- Earn 11.5 paid vacation days per year
- Paid sick leave to rest, recover, and take care of yourself
We’ve Got Your Back
- Up to 8% 401(a) Employer contribution/match that vests after 3
years of service
- Diverse trainings to grow your professional and personal skillset
- Tuition Reimbursement Program that covers up to $1,800 per year
Play Where You Work
- Employee engagement is a priority at South Suburban. Staff
gatherings have included: pictures with the Stanley Cup, Chili
Cook-Off, Ice Cream Social, Shuffleboard Tournament, Employee
Appreciation Luncheon, just to name a few
- Monthly wellness challenge opportunities and staff recognition honors
We LOVE Our Facilities and So Will You:
- Free daily admission to recreation centers, tennis courts, ice
rinks and swimming pools
- 50% off food at South Suburban restaurants
- $5 to $10 for nine holes of golf at four different courses
To view a complete listing of the District’s most current
benefit package, please visit
Our mission is to foster healthy living through stewardship of the
environment, parks, trails, and open space by providing recreational
services and programs.
We serve residents in Bow Mar, Columbine Valley, Centennial west of
I-25, Littleton, Lone Tree and Sheridan and unincorporated portions of
Douglas, Jefferson and Arapahoe counties. We operate four full-service
recreation centers, golf courses, outdoor pools and restaurants, two
ice centers and miniature golf courses, a botanical garden event
center, a BMX track, a sports dome, batting cages, an entertainment
center, a hotel and a nature center. In addition, we maintain nearly
3,800 acres of developed and open space land, including 119
multi-purpose athletic fields, more than 100 parks, nearly 80 miles of
trails, 60 playgrounds, 56 tennis courts, and the 880-acre South