Communications Supervisor

About this Opportunity!

Communications Supervisor

(Full Time, Exempt)

Application Closing Deadline: For best consideration, please submit your application materials by 4:00 p.m. (MST) September 30, 2025

Hiring Range is $60,253 to $72,892 annually based on qualifications, education and experience as it relates to the position.

The award-winning South Suburban Communications Department is seeking its next passionate, creative and detail-obsessed Communications Supervisor. With a flair for writing and an opinion regarding the Oxford comma, our ideal candidate has strong experience creating engaging content for a variety of print and digital platforms.

Position Summary:

Under the direction of the Communications Manager, the Communications Supervisor creates and implements strategies for the organization and oversees the digital communications team. This position manages day-to-day marketing tasks including email marketing, website and social media content, while contributing to department-wide campaigns and projects. This highly visible role incorporates graphic design, project management and business administration skills. Performs duties in a manner consistent with the stated values of the organization.

Essential Duties:

• Oversees digital and social marketing initiatives and communications platforms, including websites, email marketing and social media. Manages South Suburban’s online presence by setting digital strategy across all platforms, streamlining the content process and ensuring brand consistency.
• Supervises the daily work activities of full-time personnel, including hiring, scheduling, assignments, and daily workflow of assigned staff, and provides backup support as needed. Reviews and approves employee bi-weekly timesheets. Provides constructive and timely performance evaluations.
• Responsible for the District’s email communications outreach via iContact. Designs templates, creates content and manages contact database. Follows email best practices, tracks performance and creates analytics reports to measure results.
• Supports internal communications by finding innovative ways to communicate with full-time and part-time staff through digital platforms and monthly newsletters. Creates content and visuals for all communication.
• Serves as the department project manager by tracking daily priorities and deadlines, assigning tasks and ensuring all information is up to date and accurate using project management software.
• Primary content contributor for the printed quarterly District-wide recreation catalog. Writes all catalog articles, proofs for accuracy and ensures brand standards are being met.
• Develops creative concepts and copy for digital marketing campaigns with the help of a graphic designer.
• Writes and edits news releases, online content, blog posts and articles. Acts as primary copy editor for District and works with departments to ensure accuracy of marketing materials for digital and print materials.
• Maintains records and develops reports and correspondence related to the effectiveness of new or ongoing programs or projects; maintains and files related reports; and prepares statistical reports, as required. Evaluates the effectiveness of online campaigns using metrics such as click-through rates and conversion rates.
• Represents the District or department at community meetings, civic organizations, and governmental groups; occasionally prepares and presents presentations.
• Coordinates and/or assists with special events, such as park and facility dedications, anniversary celebrations, and community events.
• Develops and maintains relationships with District employees, vendors, the public, and various outside users’ groups and associations.
• Responds tactfully and timely to inquiries and problems in person, by email, phone and mail providing helpful information and explanations in line with District policies and procedures. Professionally handles confrontational or stressful interactions.
• Attends and participates in staff meetings, trainings, and orientations.
• Attends and participates in professional group meetings; stays abreast of new trends and innovations in print and digital communications and marketing. Makes brand strategy recommendations.
• Attends work on a regular, reliable and punctual basis.

This job description should not be construed to imply that these requirements are the exclusive duties of the position. Incumbents may be required to follow any other instructions, and to perform any other related duties, as may be required.

Education and/or Experience:

• Bachelor’s degree in Journalism, Marketing, Communications, Public Relations, or a related field.
• Three (3) years of experience with a variety of communications disciplines including traditional media, messaging and content development, social media, email marketing, content management systems and other relevant digital communications tools. Five (5) years of experience preferred.
• Supervisory experience preferred.
• Experience managing teams and/or leading projects to achieve marketing goals.
• Strong writing and copyediting skills.
• Experience using social media platforms, email marketing tools, and website content management systems.
• Basic photography skills, graphic design skills, and knowledge of video editing.
• Any combination of experience, training and education that demonstrates the required knowledge, skills and abilities to perform the essential functions of the position may be considered.

Licenses, Certifications, and Other Requirements:

• Must possess a valid Colorado Driver License or the ability to obtain upon hire and maintain an acceptable driving record.

Necessary Knowledge, Skills and Abilities:

• Knowledge of the philosophies, objectives, and practices of marketing and public relations, including identifying target markets, direct marketing, cross-marketing, creating partnerships, generating publicity, creating awareness, and generating revenue.
• Ability to translate complex ideas into simple communications.
• Leadership skills with the ability to effectively supervise staff.
• Ability to set priorities and make adjustments as needed to effectively manage multiple projects and organizational priorities.
• Ability to recognize and deal with administrative problems in a constructive manner.
• Excellent communication skills to express facts, data, and ideas clearly and concisely both orally and in writing. Ability to build consensus with digital communications staff. Talented storyteller.
• Excellent knowledge of AP style, proper grammar, proofing and editing, and coordinating publications and other collateral materials.
• Excellent knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.
• Knowledge of email marketing platforms.
• Knowledge of and skill in using multiple social media platforms to include Facebook, Instagram, LinkedIn and Google.
• Basic proficiency with graphic design software packages including Adobe Creative Suite, InDesign; design concepts; production methods and file preparation for print and digital publications.
• Basic proficiency with HTML and content management systems.
• Must be highly motivated and take direction well.
• Ability to work independently with minimum supervision and with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness.
• Strong planning, attention to detail, and organizational skills.
• Strong ability to work on multiple projects concurrently and to proactively meet deadlines.
• Interpersonal skills with the ability to provide outstanding customer service, establish and maintain effective working relationships, and interact with others in a professional manner.
• Ability to work a varied schedule which may include some evenings, weekends, and holidays.

Material and Equipment Used :

• Regularly uses standard office equipment including a phone, computer, and printer.
• This position is required to drive a motor vehicle to various District and off-site facilities.

Working Environment :

• This position is primarily in-person in a comfortable office environment subject to interruptions and background noises.
• Occasionally works outside in parks or other natural settings subject to variable weather, ecosystems and landscape.

Physical Requirements :

• Sedentary work for long periods of time.
• Occasional physical work lifting up to 25 pounds.
• Sitting, lifting, carrying, walking and standing.
• Required to use hands and fingers to handle or feel objects, tools or controls; reach with hands and arms; and stoop, kneel, crouch or crawl.
• Frequent hand/eye coordination to operate personal computer and office equipment.
• Vision for reading, recording and interpreting information. Vision acuity to see close up and at a distance with the ability to adjust focus allowing a broad field of vision.
• Speech communication and hearing to maintain clear and effective communication with employees and citizens. Must understand and be understood.

This list is not all-inclusive and represents examples of the work environment and physical demands.

South Suburban Park & Recreation District is an Equal Opportunity Employer.

We’ve Got You Covered!

South Suburban Offers:

• Competitive medical, dental and vision plans
• Disability and life insurance
• Flexible spending accounts (FSA’s)

Happy Employees Are the Best Employees

• South Suburban provides an employee assistance program at no cost that includes: counseling, financial planning, legal assistance, and much more!
• Our Employee Wellness Program gives covered staff the ability to reduce their medical premium by $360 annually

Take Time Away to Do What You Enjoy

• 10 paid holidays per year
• 4 personal days per year
• Earn 11.5 paid vacation days per year
• Paid sick leave to rest, recover, and take care of yourself

We’ve Got Your Back

• Up to 9% 401(a) Employer contribution/match that vest after 3 years of service
• Trainings to grow your professional and personal skill set
• Tuition Reimbursement Program that covers up to $2,500 per year

Play Where You Work

• Employee engagement is a priority at South Suburban. Staff gatherings have included: pictures with the Stanley Cup, Chili Cook-Off, Ice Cream Social, Shuffleboard Tournament, Employee Appreciation Luncheon, just to name a few
• Monthly wellness challenge opportunities and staff recognition honors

We LOVE Our Facilities and So Will You:

• Free daily admission to recreation centers, tennis courts, ice rinks and swimming pools
• 50% off food at South Suburban restaurants
• $5 to $10 for nine holes of golf at four different courses

SSPRD offers an excellent comprehensive benefit package including but not limited to: Medical/Dental/Vision. For a more detailed overview please view the Benefits Guide for Full-Time Employees

About Us

Our mission is to foster healthy living through stewardship of the environment, parks, trails, and open space by providing recreational services and programs.

We serve residents in Bow Mar, Columbine Valley, Centennial west of I-25, Littleton, Lone Tree and Sheridan and unincorporated portions of Douglas, Jefferson and Arapahoe counties. We operate four full-service recreation centers, golf courses, outdoor pools and restaurants, two ice centers and miniature golf courses, a botanical garden event center, a BMX track, a sports dome, batting cages, an entertainment center, a hotel and a nature center. In addition, we maintain nearly 3,800 acres of developed and open space land, including 119 multi-purpose athletic fields, more than 100 parks, nearly 80 miles of trails, 60 playgrounds, 56 tennis courts, and the 880-acre South Platte Park.