Assistant Hospitality Supervisor

About this Opportunity!

Assistant Hospitality Supervisor

(Full Time, Non-Exempt)

Salary: $42,065 - $47,708 per year

Application Closing Deadline: For best consideration, please submit your application materials by 4:00 p.m. January 23, 2026

Position Summary:

Under the close supervision of the Hospitality Manager, this position is responsible for assisting with the day-to-day operations of the food and beverage operation within the facility, including food safety, staff management, customer service, and food preparation and cooking when needed. Provides timely, accurate and friendly service while preparing the highest quality beverages and food for guests. Assists with hiring, training, evaluating and coaching grill staff. Assists with ensuring appropriate staffing and responsive service to create an exceptional dining experience for all guests. Performs duties in a manner consistent with the stated values of the organization.

Essential Duties:

• Assists the Hospitality Manager with overseeing food and beverage operations with a strong focus on customer service and quality. Opens/closes restaurant and completes all checklists.
• Assists with creating schedules by guest needs and managing labor costs. Schedules self by guest need, providing on-site leadership at all times of high guest use and expectation.
• Provides backup support as needed including food preparation and cooking as needed.
• Continually assists with driving revenue through all means available including, but not limited to, regular and creative specials. Assists with providing staff with ongoing training in service and sales.
• Answers questions about food, beverages, and other restaurant functions and services. Informs guests of specials and menu changes. Makes recommendations guests will enjoy. Takes food and beverage orders from guests, enters orders in our point-of-sale system.
• Prepares and serves various alcoholic and non-alcoholic drinks consistent with standard drink recipes.
• Prepares and delivers food and beverages from kitchen and bar to guests in a timely manner following restaurant, health and safety standards and procedures. Approximately 20-25% of time may be spent preparing and cooking food.
• Properly and safely operates and maintains restaurant equipment including grill, fryer, freezer and other related cooking equipment while following all health and safety standards.
• Monitors and observes guests’ dining experience. Ensures guests are satisfied with the food and beverage service. Responds promptly and courteously to any requests.
• Prepares final bill, presents check to guest, accepts payment, processes credit card charges or makes change if applicable.
• Washes and sterilizes glassware. Maintains bottles and glasses in an attractive and functional manner to support efficient drink preparation and promotion of beverages.
• Clears and resets tables in dining and bar area.
• Assists with ensuring food is handled, prepared, stored, and served in accordance with regulations. This includes assisting with training staff on food safety and sanitation procedures and conducting regular inspections.
• Maintains cleanliness in all areas of the bar including counters, sinks, utensils, shelves and storage areas.
• Complies with health Department and other governmental agency regulations. Ensures all state, local, and District health standards are met in food areas at all times.
• Assists with restocking and replenishment of bar inventory and supplies.
• Assists with the preparation and monitoring of the budget, managing revenues and expenditures, and preparing financial reports including monthly profit and loss reports. Orders inventory and supplies. Assists with providing ongoing expense evaluation, adjustment and reporting.
• Assists with monthly food and beverage inventories and files reports with the District Accounting Department.
• Provides support to special projects, promotions, or initiatives within the facility. Plans and organizes special events throughout the year.
• Provides a variety of general information to the public regarding parks and recreation operations and programs. Responds tactfully, respectfully and in a timely manner to inquiries, concerns and problems in person, through email, phone and mail by providing helpful information and explanations in-line with District policies and procedures. Thoughtfully handles confrontational or stressful interactions.
• Maintains records including but not limited to weekly/monthly reports, facility usage reports, payroll documentation, accurate invoicing and purchasing records, and incident/accident reports according to District procedures in a timely manner.
• Develops and maintains professional relationships with District employees, vendors, and various outside user groups to coordinate their programs and special events.
• Attends work on a regular, reliable and punctual basis.
• Must work varied hours that may include evenings, weekends, and some holidays.
• Assists with hiring, training, scheduling, supervising, and evaluating assigned staff. Provides or coordinates staff training. Provides constructive and timely performance evaluations. Works with employees to correct deficiencies. 
• Ensures that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Assists with menu development.
• Assists with the development, implementation, and tracking of a marketing strategy and notifying the public of District events. Supports the sales and marketing efforts of services at assigned location(s).
• Actively facilitates and participates in employee cross-training activities.
• May participate in various certification training, industry trend conferences, and webinars.
• Attends and participates in staff meetings, trainings, and orientations.

This job description should not be construed to imply that these requirements are the exclusive duties of the position. Incumbents may be required to follow any other instructions, and to perform any other related duties, as may be required.

Education and/or Experience:

• Must be twenty-one (21) years of age with a high school diploma or equivalent.
• Associate's degree in Hospitality, Food and Beverage Management, or other related field preferred.
• Six (6) months of restaurant operations and customer service experience. One (1) year of experience preferred.
• Any combination of experience, training and education that demonstrates the required knowledge, skills and abilities to perform the essential functions of the position may be considered.

Licenses, Certifications, and Other Requirements:

• Current TIPS certification or ability to obtain within six (6) months of hire.
• Must possess a valid Colorado Driver License or the ability to obtain upon hire and maintain an acceptable driving record. 

Necessary Knowledge, Skills and Abilities:

• Working knowledge of and skills in restaurant operations, food and beverage health standards, and customer service principles.
• Working knowledge of and ability to manage and comply with Health Department, Liquor Enforcement, and other governmental agency regulations relating to bar and grill operations.
• Must have excellent communication skills, both written and oral.
• Skilled in food preparation and production.
• Skilled in planning, organization, and vendor relations.
• Ability to successfully establish and maintain a superior sales and service environment.
• General knowledge of budget planning and management.
• Skills in recruiting, training, supervising, evaluating, motivating employees.
• Ability to resolve customer complaints and escalated problems.
• Ability to effectively handle cash-flow and daily cash reports with accuracy and in adherence to established procedures.
• Ability to work productively without supervision within established organizational policies and procedures.
• Willingness and ability to participate in cross-training to learn all department positions including kitchens, beverage carts and concessions.
• Working knowledge of Microsoft Office software including Excel, Word, and Outlook.
• Must be highly motivated and take direction well.
• Ability to work independently and with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness.
• Excellent interpersonal skills with the ability to provide outstanding customer service, establish and maintain effective working relationships, and interact with others in a professional manner.
• Ability to work a varied schedule which may include some evenings, weekends, and holidays.

Material and Equipment Used :

• Uses standard office equipment including a personal computer, phone, printer, and copier.
• Regularly uses banquet, kitchen/grill equipment, cash registers, POS systems, credit-card machine, and calculator.
• This position may be required to drive a personal and/or District motor vehicle to various District and off-site facilities for business purposes.

Working Environment :

• Primarily works in a busy restaurant, hotel, and event venue environment subject to heat and steam, continuous interruptions, and background noise.
• Will be working in a warm environment where temperatures can rise or fall quickly.
• Performs work in an office environment subject to interruptions and background noise.
• Occasionally works out of doors, subject to variable weather conditions, ecosystems and landscape.

Physical Requirements :

• Frequent standing and walking for extended periods of time.
• Occasional work lifting up to 40 pounds.
• Occasional lifting, carrying, climbing, balance, stooping, crouching, crawling, squatting, kneeling.
• The employee will regularly move equipment, tables and chairs.
• Regularly required to use hands and fingers to handle or feel objects, equipment, tools or controls; and reach with hands and arms.
• Frequent hand/eye coordination to operate personal computer and office equipment.
• Vision for reading, recording and interpreting information. Vision acuity to see close-up and at a distance with the ability to adjust focus allowing a broad field of vision.
• Speech communication and hearing to maintain clear and effective communication. Must understand and be understood.

This list is not all-inclusive and represents examples of the work environment and physical demands.

South Suburban Park & Recreation District is an Equal Opportunity Employer.

We’ve Got You Covered!

South Suburban Offers:

• Competitive medical, dental and vision plans
• Disability and life insurance
• Flexible spending accounts (FSA’s)

Happy Employees Are the Best Employees

• South Suburban provides an employee assistance program at no cost that includes: counseling, financial planning, legal assistance, and much more!
• Our Employee Wellness Program gives covered staff the ability to reduce their medical premium by $360 annually

Take Time Away to Do What You Enjoy

• 10 paid holidays per year
• 4 personal days per year
• Earn 11.5 paid vacation days per year
• Paid sick leave to rest, recover, and take care of yourself

We’ve Got Your Back

• Up to 9% 401(a) Employer contribution/match that vest after 3 years of service
• Trainings to grow your professional and personal skill set
• Tuition Reimbursement Program that covers up to $2,500 per year

Play Where You Work

• Employee engagement is a priority at South Suburban. Staff gatherings have included: pictures with the Stanley Cup, Chili Cook-Off, Ice Cream Social, Shuffleboard Tournament, Employee Appreciation Luncheon, just to name a few
• Monthly wellness challenge opportunities and staff recognition honors

We LOVE Our Facilities and So Will You:

• Free daily admission to recreation centers, tennis courts, ice rinks and swimming pools
• 50% off food at South Suburban restaurants
• $5 to $10 for nine holes of golf at four different courses

SSPRD offers an excellent comprehensive benefit package including but not limited to: Medical/Dental/Vision. For a more detailed overview please view the Benefits Guide for Full-Time Employees

About Us

Our mission is to foster healthy living through stewardship of the environment, parks, trails, and open space by providing recreational services and programs.

We serve residents in Bow Mar, Columbine Valley, Centennial west of I-25, Littleton, Lone Tree and Sheridan and unincorporated portions of Douglas, Jefferson and Arapahoe counties. We operate four full-service recreation centers, golf courses, outdoor pools and restaurants, two ice centers and miniature golf courses, a botanical garden event center, a BMX track, a sports dome, batting cages, an entertainment center, a hotel and a nature center. In addition, we maintain nearly 3,800 acres of developed and open space land, including 119 multi-purpose athletic fields, more than 100 parks, nearly 80 miles of trails, 60 playgrounds, 56 tennis courts, and the 880-acre South Platte Park.