Assistant Hospitality Supervisor

About this Opportunity!

Assistant Hospitality Supervisor

(Full Time, Non-Exempt)

Application Closing Deadline: For best consideration, please submit your application materials by 4:00 p.m. November 24, 2026

Hiring Range is $42,065 to $47,708 annually based on qualifications, education and experience as it relates to the position.

Position Summary:

Under the close supervision of the Hospitality Manager, this position assists with the day-to-day operations of food and beverage service at Lone Tree Golf Club & Hotel, including the Grill, banquets, weddings, private events, golf tournaments, and other facility functions. Responsibilities include food safety, staff management, customer service, food preparation and cooking when needed, and coordinating and supporting event service. The Assistant Hospitality Supervisor provides timely, accurate, and friendly service while maintaining high standards for food, beverages, and the guest experience. The position assists with hiring, training, scheduling, evaluating and coaching staff and helps ensure appropriate staffing and responsive service. This is a hands-on leadership role that requires flexibility and responsibility for covering shifts when staffing shortages, callouts, vacations, or other operational needs arise. Performs duties in a manner consistent with the stated values of the organization.

Essential Duties:

• Assists the Hospitality Manager with overseeing food and beverage operations, emphasizing customer service, quality, and efficient service. Opens and closes the restaurant and completes required checklists.
• Works with the Hospitality Manager and Event Coordinator to create schedules based on guest needs, identify staffing gaps, coordinate coverage, maintain adequate staffing for daily operations and scheduled events, and manages labor costs. Schedules and deploys personal work hours according to business needs, providing on-site leadership during periods of high guest use and service expectations.
• Provides shift coverage across the Grill, banquets, weddings, and special events when staffing shortages, employee callouts, vacations, or other unexpected absences occur. Approximately 20-25% of time may be spent preparing and cooking food, depending on operational needs.
• Steps into operational roles as needed, including serving, bartending, banquet service, food running, event setup, and other duties for which the supervisor is trained and authorized.
• Communicates staffing concerns promptly and assists in finding appropriate coverage.
• Adjusts priorities and assignments based on business volume, weather, event schedules, and staffing needs to help ensure service and event standards are maintained.
• Helps drive revenue through regular and creative specials, menu development, and ongoing staff training in service and sales.
• Answers questions about food, beverages, specials, menu changes, and facility services; makes recommendations and enters orders accurately into the point-of-sale (POS) system.
• Prepares and serves various alcoholic and non-alcoholic beverages according to standard recipes and District procedures.
• Assists with hiring, onboarding, training, cross training, scheduling, supervising, and evaluating employees. Provides or coordinates staff training, provides constructive feedback, communicates performance concerns to the Hospitality Manager, and helps work with employees to correct performance deficiencies.
• Promotes teamwork, accountability, professionalism, positive communication, and adherence to uniform, attendance, safety, and workplace policies.
• Ensures guests receive welcoming, responsive, friendly, and courteous service.
• Prepares and delivers food and beverages in a timely manner while following restaurant, health and safety standards. Properly operates and maintains grills, fryers, freezers, and other equipment.
• Monitors guests’ dining experiences and responds promptly and courteously to requests or concerns. Prepares bills, accepts payments, and processes credit card transactions according to established procedures.
• Washes and sterilizes glassware; maintains bar supplies and presentation; clears and resets tables; maintains cleanliness of dining, bar, kitchen, storage, and service areas.
• Assists with safe food handling, preparation, storage, and service; trains staff on food safety and sanitation; conducts inspections andcomplies with Health Department, Liquor Enforcement, state, local, and District requirements.
• Assists with restocking and replenishment of bar inventory and supplies.
• Assists with planning, organizing, setting up, executing, and breaking down banquets, weddings, corporate meetings, celebrations of life, private parties, golf tournaments, and other special events.
• Reviews Banquet Event Orders (BEOs), timelines, room layouts, menus, and service requirements to help ensure event details are communicated and delivered accurately.
• Coordinates room setups, tables and chairs, linens, decorations, food and beverage stations, service equipment, and post-event room resets.
• Leads and supports banquet staff during events, delegates tasks, monitors service timelines, and provides hands-on assistance to maintain professional and efficient service.
• Communicates event needs, changes, and client expectations with the Hospitality Manager, Event Coordinator, kitchen team, staff, vendors, and other departments.
• Ensures event spaces are clean, organized, properly equipped, and ready before guests arrive; assists with breakdown and secures storage of event supplies afterward.
• Supports special projects, promotions, seasonal activities, and events throughout the year.
• Assists with budget preparation and monitoring, revenues and expenditures, expense evaluation, and financial reporting, including monthly profit-and-loss reports as assigned. Orders inventory and supplies, assists with monthly food and beverage inventories and submits reports to the District Accounting Department.
• Provides information about parks and recreation operations, programs, and facility services. Responds tactfully, respectfully and promptly to questions, concerns and problems in person, by email, phone, or mail.
• Handles difficult or stressful interactions thoughtfully and in accordance with District policies and procedures.
• Maintains accurate records, including weekly and monthly reports, facility usage records, payroll documentation, invoices, purchasing records, and incident or accident reports, in accordance with District procedures.
• Handles cash flow and daily cash reports accurately and follows established POS, payment, and purchasing procedures.
• Develops and maintains professional relationships with District employees, vendors, and various outside user groups to coordinate their programs and special events.
• Works collaboratively with the Hospitality Manager, Event Coordinator, kitchen staff, hotel team, golf operations, vendors, and other departments.
• Attends work on a regular, reliable and punctual basis.
• Maintains scheduling flexibility, including evenings, weekends, holidays, and special events, based on operational requirements.

• Supports the sales and marketing efforts, including promotion of facility of services, specials, District events, and other initiatives.

• Participates in certification training and industry learning opportunities as appropriate; Maintains required certifications.
• Attends and participates in staff meetings, training sessions, and orientations.

This job description should not be construed to imply that these requirements are the exclusive duties of the position. Incumbents may be required to follow any other instructions, and to perform any other related duties, as may be required.

Education and/or Experience:

• Must be twenty-one (21) years of age with a high school diploma or equivalent.
• Associate's degree in Hospitality, Food and Beverage Management, or a related field preferred.
• Six (6) months of restaurant operations and customer service experience required. One (1) year preferred.
• Prior supervisory experience and experience with banquets, weddings, events, or golf tournaments is preferred.
• Any combination of experience, training and education that demonstrates the required knowledge, skills and abilities to perform the essential functions of the position may be considered.

Licenses, Certifications, and Other Requirements:

• Current TIPS certification or ability to obtain within six (6) months of hire.
• Must possess a valid Colorado Driver License or the ability to obtain upon hire and maintain an acceptable driving record.

Necessary Knowledge, Skills and Abilities:

• Working knowledge of restaurant operations, food and beverage health standards, customer service, and applicable Health Department, Liquor Enforcement, and other governmental regulations.
• Excellent written and verbal communication, interpersonal, and customer service skills.
• Skills in food preparation and production, planning, organization, vendor relations, and event coordination.
• Ability to establish and maintain a strong sales and service environment; resolve guest complaints and escalated problems.
• General knowledge of budget planning and management, inventory, cash handling, and daily cash reports.
• Skills in recruiting, training, supervising, evaluating, and motivating employees.
• Ability to work productively without supervision within established organizational policies and procedures.
• Willingness and ability to cross-train in all department positions including kitchens, beverage carts, and concessions.
• Working knowledge of Microsoft Office software including Excel, Word, and Outlook.
• Must be highly motivated and take direction well.
• Ability to work independently and with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness.
• Ability to work a varied schedule, including evenings, weekends, holidays, and shifts requiring coverage.

Material and Equipment Used :

• Uses standard office equipment including a personal computer, phone, printer, and copier.
• Regularly uses banquet, kitchen/grill equipment, cash registers, POS systems, credit-card machine, and calculator.
• This position may be required to drive a personal and/or District motor vehicle to various District and off-site facilities for business purposes.

Working Environment :

• Primarily works in a busy restaurant, hotel, and event venue environment subject to heat, steam, continuous interruptions, and background noise.
• May work in warm environments where temperatures can change quickly, in an office environment subject to interruptions and background noise, and outdoors in variable weather conditions.

Physical Requirements :

• Frequent standing and walking for extended periods.
• Occasional lifting up to 40 pounds.
• Occasional lifting, carrying, climbing, balancing, stooping, crouching, crawling, squatting, and kneeling.
• Regularly moves equipment, tables and chairs.
• Regularly required to use hands and fingers to handle equipment, tools and controls; and reach with hands and arms.
• Frequent hand/eye coordination to operate personal computer and office equipment.
• Vision for reading, recording and interpreting information. Vision acuity to see close-up and at a distance with the ability to adjust focus allowing a broad field of vision.
• Speech and hearing sufficient to maintain clear and effective communication.

This list is not all-inclusive and represents examples of the work environment and physical demands.

South Suburban Park & Recreation District is an Equal Opportunity Employer.

We’ve Got You Covered!

South Suburban Offers:

• Competitive medical, dental and vision plans
• Disability and life insurance
• Flexible spending accounts (FSA’s)

Happy Employees Are the Best Employees

• South Suburban provides an employee assistance program at no cost that includes: counseling, financial planning, legal assistance, and much more!
• Our Employee Wellness Program gives covered staff the ability to reduce their medical premium by $390 annually

Take Time Away to Do What You Enjoy

• 10 paid holidays per year
• 4 personal days per year
• Earn 11.5 paid vacation days per year
• Paid sick leave to rest, recover, and take care of yourself

We’ve Got Your Back

• Up to 9% 401(a) Employer contribution/match that vest after 3 years of service
• Trainings to grow your professional and personal skill set
• Tuition Reimbursement Program that covers up to $2,500 per year

Play Where You Work

• Employee engagement is a priority at South Suburban. Staff gatherings have included: pictures with the Stanley Cup, Chili Cook-Off, Ice Cream Social, Shuffleboard Tournament, Employee Appreciation Luncheon, just to name a few
• Monthly wellness challenge opportunities and staff recognition honors

We LOVE Our Facilities and So Will You:

• Free daily admission to recreation centers, tennis courts, ice rinks and swimming pools
• 50% off food at South Suburban restaurants
• $5 to $10 for nine holes of golf at four different courses

SSPRD offers an excellent comprehensive benefit package including but not limited to: Medical/Dental/Vision. For a more detailed overview please view the Benefits Guide for Full-Time Employees

About Us

Our mission is to foster healthy living through stewardship of the environment, parks, trails, and open space by providing recreational services and programs.

We serve residents in Bow Mar, Columbine Valley, Centennial west of I-25, Littleton, Lone Tree and Sheridan and unincorporated portions of Douglas, Jefferson and Arapahoe counties. We operate four full-service recreation centers, golf courses, outdoor pools and restaurants, two ice centers and miniature golf courses, a botanical garden event center, a BMX track, a sports dome, batting cages, an entertainment center, a hotel and a nature center. In addition, we maintain nearly 3,800 acres of developed and open space land, including 119 multi-purpose athletic fields, more than 100 parks, nearly 80 miles of trails, 60 playgrounds, 56 tennis courts, and the 880-acre South Platte Park.